Legal notice
Notice under the Act on Specified Commercial Transactions
The following is disclosed in accordance with Article 11 of the Japanese Act on Specified Commercial Transactions.
- Seller
- YMSTAY Inc. (株式会社YMステイ)
- Representative
- Miao Shuyuan (苗 書源)
- Address
- 3-15-8-305 Ebisu-nishi, Naniwa-ku, Osaka 556-0003, Japan
- Phone
- +81-6-6964-8550
- info@ymstay.com
- Website
- https://www.ymstay.jp/
- Price
- The amount shown on the reservation screen (consumption tax included).
- Additional charges
- Accommodation tax as set by the local authority, and charges for any optional services. These may be payable at the property.
- Payment methods
- Online payment via Stripe (credit cards: Visa, Mastercard, American Express, JCB; Apple Pay; Google Pay), WeChat Pay, Alipay, or PayPay.
- Payment timing
- Payment is made at the time the reservation is confirmed.
- Service delivery
- On the reserved night(s) of stay.
- Cancellation fees
- The following fees apply to cancellations by the guest after a reservation is confirmed:
- 7 or more days before check-in (inclusive): free
- 7 to 3 days before check-in (inclusive): 50% of the room charge
- Within 3 days of check-in, and no-show: 100% of the room charge
- Refunds
- Any amount remaining after cancellation fees is refunded via the original payment method. Processing time depends on the payment provider.
- Formation of contract
- The contract is formed when the reservation confirmation is issued.
Last updated: September 16, 2026